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"Outstanding Maternity Services"

About: Croydon University Hospital / Maternity

Last November I discovered I was pregnant with my first child at 13 weeks. From the start the maternity services were amazing - the level of care given to myself and my partner was second to none.

I developed complications during the pregnancy and through every step I was made to feel involved and my views were taken into consideration.

I had initially hoped for a natural birth with as little medical intervention as possible however I ended up being induced at 37 weeks and required an emergency c section but due to care and attention I received I was not disappointed with my labour.

The staff were respectful, caring and utterly amazing as like most of the NHS they could always do with additional staff to help ease pressures but not once was I made to feel that pressure.

These services should be classified as Gold Standard as I doubt you would receive better care anywhere else

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Responses

Response from Hilary Frayne, Head of Nursing for the Emergency Department, Croydon Health Services 6 years ago
Hilary Frayne
Head of Nursing for the Emergency Department,
Croydon Health Services
Submitted on 21/11/2017 at 11:45
Published on Care Opinion at 12:19


Thank you for taking the time to provide us with your feedback, it really does make the team's day to read that you feel our care is Gold Standard! We are super proud of our Maternity Services, we pride ourselves on delivering high quality, safe, person centred care. To read the words ‘respectful, caring and utterly amazing’ in your feedback really does make such a difference to our team – it puts a spring in their step to hear that they are making such a valued contribution to your experience, so once again- thank you for your feedback.

Should you feel you would like to share more of your story with us please (or some photos of the new addition?!) do get in touch with me, we would love to see you all.

Becky Board

Clinical Midwifery Manager

rebeccaboard@nhs.net

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