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Scott unit

Story from nhs.uk

"Scott unit"

About: Eastbourne District General Hospital

I am disgusted by the lack of care and due diligence that has been shown towards me and my child and his siblings whilst trying to get an urgent appointment from the nursing team at the Scott Unit.

Serious concerns, including safeguarding issues, have been downplayed and ignored and essentially dismissed and I have been left to deal with the situation with NO support or help from the nursing team.

I cannot emphasise enough how angry and appalled I am at mine and my children's treatment at a time when we are crying out for support.

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Responses

Response from Eastbourne District General Hospital 6 years ago
Eastbourne District General Hospital

Submitted on 23/11/2017 at 11:28
Published on nhs.uk at 12:31

We are concerned to hear about the difficulties you raise in your posting, about the Scott Unit at Eastbourne DGH, and for the distress this is causing you. We would like an opportunity to look into what's happened in more detail.

If you would like us to do this, please contact our Patient Advice & Liaison Service (PALS). PALS are a confidential service for patients and their families. They will listen to your concerns and liaise with trust staff on your behalf.

They can be contacted on 01323 435886 or by email at: esh-tr.PALSE@nhs.net.

We hope to hear from you at your earliest convenience. In the meantime, we have shared your posting with the service manager for Paediatric Services.

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