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"My daughter's stay in hospital"

About: Borders General Hospital / Paediatrics (Ward 15)

(as a parent/guardian),

My 15 year old daughter was admitted to borders General hospital after being brought by ambulance to a& e with a very nasty kidney infection, she was in a lot of pain and had a seriously high temperature

She was given IV antibiotics, fluids, painkillers and every single member of staff we encountered during her stay were very professional, extremely helpful and kind and went out there way on many occasions to make her as comfortable as possible and provided amazing care,especially the staff on ward 15 Noahs Ark where my daughter spent 4 days. They were a truly lovely professional medical team and we really appreciate all their work and efforts to nurse her back to health.  

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Responses

Response from Karen Williamson, Clinical Nurse Manager / Advanced Paediatric Nurse Practitioner, Child Health, NHS Borders 6 years ago
Karen Williamson
Clinical Nurse Manager / Advanced Paediatric Nurse Practitioner, Child Health,
NHS Borders
Submitted on 20/11/2017 at 15:23
Published on Care Opinion at 16:31


Thank you so much for taking time to give us this feedback. All feedback is used to help us improve our services and its great to hear that you had a good experience with us. I have shared this feedback with the whole team on ward 15. I hope your daughter is continuing to get better now she is home.

Karen Williamson, Advanced Paediatric Nurse Practitioner. NHS Borders.

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