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"Return to Endoscopy"

About: Bishop Auckland Hospital

Following my last visit in August, yesterday’s visit was simply a 3 month review and check-up involving minor intervention. This time by way of preparation, I was prescribed Moviprep which I found massively easier to take than the challenging Kleanprep I took on the last occasion. I was impressed to be given the same team of superb clinicians, making a potentially stressful intervention more reassuring. Each team member was impressive, from pre-assessment to discharge . As well as clinical excellence, I was particularly impressed by the culture of caring within the team, every stage of my treatment being handled calmly and seamlessly. For readers of this review awaiting an endoscopy appointment, I say - relax, you are in excellent hands working with the highest clinical standards.

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Responses

Response from Bishop Auckland Hospital 6 years ago
Bishop Auckland Hospital
Submitted on 06/12/2017 at 13:38
Published on nhs.uk on 07/12/2017 at 03:35


Thank you for providing feedback on your recent visit to the Endoscopy at Bishop Auckland Hopsital.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Ward Manager to pass onto the staff on your behalf. I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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