"Consultant bedside manner upsetting"

I arrived on time and was asked to check in on screen a little hurriedly as I was trying to read and type the info with my eye condition and told to bypass info I had because it played up. Almost punctually called from reception to refraction/ophthalmology 2 appts 9.15/9.30. Short wait then eye tests and photos. A waiting area that became full gradually and emptied whilst I waited a further 1hour 45 mins and asked a staff member who also said they noticed I was still waiting. They found out I would be seen next (last) but one there

My consultant appeared , made little eye contact or faced me whilst talking at me , constantly doing 2/3 things at the same time. They seemed preoccupied, practically railroaded through my eye tests, talking quickly they rushed my answers was brusque in manner. I suffer with anxiety and mentioned this early on hoping they would slow down a bit, as I started feeling upset and was holding back the tears. No it didn't. They then sounded patronising like I was 5 and kept saying that's good well done every few seconds hurriedly. Not soothing at all.

They cut me off when I had a Q which I thought was rude. I'm writing your medical notes they said in a telling off manner.

Then I had to be sent for a further scan upstairs after drops were put in, initially being told not requested. After another wait the consultant came up to find me. They dismissively it felt told me to go back to waiting downstairs.

When I tried to explain they were rushing instructions and I was struggling to turn my eyes this way and that and I needed time to do that they just ignored and continued instructing. At a couple of points I leaned back to catch a breath and they impatiently said I'll tell you when I'm finished. At the end they said as an after thought I'll explain the leaflet they gave me and then didn't. I understand they must be under pressure in their work due to high demands but I went as a worried, seeking help, vulnerable human being. And they were the only adult that made me feel unvalued.

From 9.15 to 1.15 it took and I really don't feel any more the wiser in how to proceed. There was no satisfactory outcome. I had corrective eye surgery cancelled in Sept suddenly and was referred in two months and it just felt like he belittled my condition and left me up in the air. I asked if my optician could have a letter they then scribbled a note for me to give them as I needed a new prescriptive pair of glasses.

I Missed my afternoon training at college which caused me further anxiety. I am a friendly empathetic person by nature and the pleasant moments I had there were momentary conversation with staff who I'm sure work very hard and should be paid moreand longer conversations with patients I sat next to. I am a NHS praiser but a frowner of poor manners.