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"Castleden Clinic and Neurology at Leicester..."

About: Leicester General Hospital / Urology

Needs to be said , I’ve been a outpatient for a good number of years at Neurology having MS on entering the door to reception I’m met by reception with a smiling face , very rare I’ve gone over my appointment time and always a drink awaits if need be, MS nurses brilliant come Doctors and consultants to NA s and clerks, but!! I went to Castleden Clinic and I can’t thank them enough , the incontinence specialist team was 1st class , I told the nurse couple of problems I had , very professional they put me at ease and asked the right questions, to the minute I walked in I was treated with dignity and concern, I felt so relieved and content within myself when I came out , on the next visit I was warmly welcomed and a smile was given that made me at ease, a big thank you !!!

You got to my problems quick and it’s lifted my depression, being discharged now and satisfied l know any further problems I know who I will be seeing , Caring , effective, respectful , on time and very professional team , keep up the good 1st class work team from a happy patient , Urology Castleden team a warm hug from B. Slatcher you deserve to be recognised xxxx

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Responses

Response from Leicester General Hospital 6 years ago
Leicester General Hospital
Submitted on 23/11/2017 at 12:33
Published on nhs.uk at 13:31


Dear Brenda, thank you for taking the time to leave a review for the Castleden Clinic and Urology at Leicester General Hospital.

We are delighted that your experiences at various clinics have been so good and our staff have been kind, caring and professional.

Even better that your problems have been quickly dealt with!

We know our staff do a great job, but it is very much appreciated when we receive comments such as yours, thank you.

Best wishes, Communications Team, Leicester's Hospitals.

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