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"Awful"

About: Russells Hall Hospital

Very bad services me and my Mrs wait 1.30 hours for our 1 year daughter with bleeding from her ring finger she was crying badly 😢

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Response from Russells Hall Hospital 6 years ago
Russells Hall Hospital
Submitted on 26/01/2018 at 15:30
Published on nhs.uk at 17:02


Thank you for taking the time to post a comment about your experience at our hospital.

In line with national guidance, we aim to see, treat, admit or discharge patients within four hours of arrival at the Emergency Department.

The sickest patients will always be treated first which means some patients will wait longer than we would like.

We welcome all feedback and would like to assure you that all comments are taken seriously and acted upon as part of our on-going commitment to improving patient experience.

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