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"Ward 10"

About: University Hospital Of North Durham / Maternity care

I just wanted to express my gratitude to all the staff in the maternity unit at UHND. I returned home yesterday after almost a week on Ward 10 and was so impressed with the care provided by all staff. The midwives, nursing staff, transition team and students were all amazing and couldn’t have been more caring. The fact that many members of staff took the time to check on myself and my baby without having to was heartwarming, and a great example of how nurturing the environment on the ward is. Everyone was so willing to help. During my daughter’s urgent and slightly traumatic entrance into the world the theatre staff were nothing short of amazing, keeping both myself and my husband calm, their professionalism was outstanding. The same applies to the lovely midwife that was with me throughout my labour. Thanks again to everyone involved in making what could have been a horrible experience into a positive one, you all deserve a medal (and a pay rise).

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Responses

Response from University Hospital Of North Durham 6 years ago
University Hospital Of North Durham
Submitted on 07/12/2017 at 10:39
Published on nhs.uk at 11:31


Thank you for providing feedback on your recent visit to Ward 10 at University Hospital of North Durham.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Ward Manager to pass onto the staff on your behalf. I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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