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"Nurses were exceptional"

About: Forth Valley Royal Hospital / Day Surgery

(as the patient),

I attended an appointment at Forth Valley Hospital for a minor op to remove a growth.

My waiting time was very short after arriving at the hospital.

I was greeted by Doreen who took me through to the treatment room, where I was introduced to Kirsty.

After going through the routine questions, Kirsty explained in detail what would happen to remove the growth.

The procedure took about 15 mins, I was kept fully informed along the way, treated with respect.

After the procedure, Kirsty again explained what I should do to prevent any infection, and what to do if I suspected there was a problem.

My experience was very good, and both nurses were exceptional.

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Responses

Response from Kirsteen Easson, Surgical Skin Nurse Practitioner, Day Surgery, NHS Forth Valley 6 years ago
Kirsteen Easson
Surgical Skin Nurse Practitioner, Day Surgery,
NHS Forth Valley
Submitted on 15/01/2018 at 13:48
Published on Care Opinion at 15:55


Thank you so much for taking the time to leave such lovely feedback and apologies for the delay in response. It is good to hear that your experience was a positive one and I have shared your kind words with our team. I hope your wound has healed well.

Thanks again.

Kirsty

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