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"Surgeon questioned my honesty"

About: Sunderland Royal Hospital / General surgery

(as the patient),

After suffering an episode of anal bleeding I was referred by my GP to the Sunderland Royal Hospital general surgery. I attended my appointment with some trepidation as the possibility of bowel cancer is worrying.

At first the surgeon asked me what I was doing there after only one episode of bleeding, so I told them I had been referred (which I thought they should have known). After asking a few more questions said they thought I was lying about the number of episodes, to get out of a further investigation (colonoscopy I presume). After an examination they said they would " give me the benefit of the doubt" and discharged me without any explanation or further conversation.

I have attended a number of other departments as I suffer from type 1 diabetes and have nothing but admiration for the services I have received there, however after this particular visit to general surgery I felt insulted, belittled and hurt by a surgeon.

I know this type of behaviour is not common in this hospital and I would hate to see it repeated with someone else.   

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Responses

Response from South Tyneside and Sunderland NHS Foundation Trust 6 years ago
South Tyneside and Sunderland NHS Foundation Trust
Submitted on 16/11/2017 at 12:35
Published on Care Opinion at 12:45


I would like to apologise if you felt insulted and belittled following your visit. We would welcome the opportunity to look into this further for you and would ask that you contact our Help and Advice Service on:

Email: Helpandadviceservice@chsft.nhs.uk

Telephone: 0191 569 9855 or freephone 08005876513

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