"I felt like the only person on the ward"
Posted by Sarah2 (as ),
At the end of August I was admitted to day surgery to have a large cyst (5kg!) removed from one of my ovaries.
I just wanted to say that every staff member I interacted with was unwaveringly kind, caring and helpful. I had a really bad reaction to the anaesthetic and the morphine and the nurses on the recovery ward were brilliant. I am sorry, I was way too out of it to remember any names! I felt so poorly for hours but they were looking out for me the whole time. I felt like the only person on the ward.
They decided I should stay overnight, despite me protesting I was fine then promptly throwing up some more, and they took me to B11 gynae ward.This was my second overnight stay on B11 within a couple of months. Again the staff there were fantastic and I was very looked after by the whole team. I was able to go home the next day after I had had some lunch.
The first time I was on B11 (at the end of June) I was sent there by my GP after the cyst was causing me a lot of pain. I felt a bit dismissed by my GP but when I arrived at the hospital I saw the most amazing doctor, I wish I could remember her name. She reassured me I was in exactly the right place and even told me off for not going to A&E the night before, considering the size of the cyst and my level of pain. I felt like someone was taking me seriously and that I was in safe and competent hands. I had what seemed like every test going and this put me on the path to getting surgery "urgently". This took a bit of time, but Ruth (Dr Bika's secretary) was really helpful and got me an op date as soon as she could.
My only criticism of this whole experience was one of the porters who took me for my CT in June made some comments that I would consider racist. I was quite shocked and felt very uncomfortable. I did not say anything that the time as I knew I would be back for surgery and was worried about seeing them again, though I am happy to discuss the incident now if that would be helpful.
It is sad that one person let the whole side down. I have been thoroughly impressed by Rotherham hospital throughout this experience and have been telling everyone so!