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Anaominous

Story from nhs.uk

"Anaominous"

About: Glenfield Hospital / Cardiology

Was in hospital a couple days and very long delays on the ward. 10 hrs to see a dr when having chest pain is dangerous. Follow up following week and the Dr in clinic had major concerns about how cdu run and was frankly very rude towards me. The letter regarding g the discussions in clinic were extreamy patronising and I'm left feeling worried about my next apt.

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Responses

Response from Glenfield Hospital 6 years ago
Glenfield Hospital

Submitted on 13/11/2017 at 15:02
Published on nhs.uk on 14/11/2017 at 03:13

Dear reviewer, thank you for taking the time to leave a review for Cardiology.

We are disappointed to read your review and in advance would like to apologise for any distress the appointment and correspondence caused.

In order that we can fully investigate your concerns we would require some additional information, therefore we would be grateful if you would email: communications@uhl-tr.nhs.uk with your name, address, hospital number and date of birth.

We would then ask the Service Manager for that area to investigate and deal directly with you.

Your co-operation will help improve our service to you and our other patients.

Many thanks, Communications Team, Leicester's Hospitals.

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