"Poor service"

My experience is these people do not listen.

A GP at this practice read an x ray of my foot as having a fracture, the fracture clinic at the hospital confirmed there was no fracture, in the meantime I was hopping rond in pain for 2 weeks.

Then after a consultation with a GP on the phone I explained I had run out of the medication they had given me to prevent gout attacks, instead of changing the medication they suggested carrying on trying it for another month, which I agreed to, then they sent the wrong prescription to my pharmacy (a painkiller I already had and which wasn't having any effect on the condition along with another new painkiller to try.

On phoning to get them to change it they claimed the doctor had intended to do this and refused to reinburse the prescription charge.

It's not the money, though I could have used that £8.50 for other things its the way they just fob you off when they make a mistake