This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Attended on Saturday evening 11-11-2017"

About: Ipswich Hospital / Accident and emergency

I attended A&E after having a somewhat amusing accident at home (needle stick injury from my rabbit). I was seen quickly, by a compassionate nurse, who talked to me like I was a valuable human being and I was treated as such.

I then had another short wait before being called through again and seen by someone who may have been something like an advanced care practitioner who was outstanding. They listened, looked, went for advice, listened to my needs about medication (vegetarian) and did all of that in a very personable and friendly manner. The nurse practitioner was just great! Really fabulous at what they did.

I was in and out, on a Saturday night, within 90 minutes.

It's been a long time since I've been to A&E for me but the service from everyone was outstanding, and I can't thank them enough.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Ipswich Hospital 6 years ago
Ipswich Hospital
Submitted on 13/11/2017 at 14:34
Published on nhs.uk on 14/11/2017 at 03:13


Many thanks for leaving your kind words about recent experience in A & E. It is great to hear when that you received excellent care and attention and I will make sure that the teams see your kind words. I hope that you are both (you and the rabbit) making a swift recovery. Many thanks

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k