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If you can go somewhere else then do!

Story from nhs.uk

"If you can go somewhere else then do!"

About: Eastbourne District General Hospital / Gynaecology

Removal of uterus & ovaries & fybroids & cyst - couldn't reach my cervix as my hips were too small.

Terrible, horrific experience - staff appalling, one in particular- left me completely traumatized and have P.T.S.D because of my experiences there.

The only good note is a fantastic (normal) nurse who said I would be better at home, so discharged me home only 2 days after major surgery...only downside is I had to rush to get to my doctors before they shut to get appropriate pain relief (morphine) as the doctors at the hospital were unable to prescribe them to me on discharge?

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Responses

Response from Eastbourne District General Hospital 6 years ago
Eastbourne District General Hospital

Submitted on 14/11/2017 at 17:29
Published on nhs.uk on 16/11/2017 at 03:17

We are deeply concerned to read your post, describing your poor experience with Gynaecology Services at Eastbourne DGH.

Please be assured we take your concerns very seriously, and are saddened to hear about the distress your experience has caused.

We would like an opportunity to look into what happened in more detail, so that we can investigate thoroughly, and take appropriate action. To enable us to do this, we would need to speak to you to gather more information.

If you would like to do this, please contact our Patient Advice & Liaison Service (PALS).

They can be contacted on 01323 435886 or by email at esh-tr.PALSE@nhs.net.

We sincerely apologise for the fact that your experience was poor, and hope that you make contact with us at your earliest convenience.

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