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"Attitude and care are disgusting"

About: Darlington Memorial Hospital / Respiratory medicine

My dad has been a recent inpatient at Darlington hospital on ward 44 and the compassion from all staff is appalling they are not caring in the slightest. They are incompetent within all roles and make decisions without involving patients and families. I am a nurse and expect people to provide the level of care I give and the level they would expect for their own relatives. I can honestly say the service in this hospital from a&e through to the wards has been the worst experience of my life.

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Responses

Response from Darlington Memorial Hospital 6 years ago
Darlington Memorial Hospital
Submitted on 06/12/2017 at 15:21
Published on nhs.uk on 07/12/2017 at 03:35


Thank you for providing feedback on your Father's recent visit to the Ward 44 at Darlington Memorial Hospital.

I am very sorry to hear that you were unhappy with your experience on this occasion and we will make sure your feedback is passed to the Ward Manager.

We would welcome the opportunity to discuss your concerns with you and if you would like to contact us with some more detail it would enable the Manager to look into your concerns for you. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774.

If you would prefer to contact us by e-mail, our address is cdda-tr.patientexperiencecddft@nhs.net

If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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