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They gave me space to express my feelings

Posted By hydraqb53

"They gave me space to express my feelings"

About: Perinatal Mental Health Services / Hounslow Perinatal Mental Health Service

(as a service user),

Pooja, Dr Harley and Dr Green were extremely supportive throughout my care. They all gave me the space to express my feelings and concerns in a safe environment and gave me techniques and resources to use to manage my thoughts and feelings, Thank you! 

(The only thing is I would like to see improved is that the receptionist at West Mid hospital didn't seem to know anything about the service, so when you try and book in the first time you are not on a patient list and they tell you that you are not expected and don't have an appt- anxiety inducing!) 

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Responses

Response from Jolaade Ajiferuke, Perinatal Team Manager, West London NHS Trust 6 years ago
Jolaade Ajiferuke
Perinatal Team Manager,
West London NHS Trust

Submitted on 27/12/2017 at 15:20
Published on Care Opinion at 15:51

Thank you for taking your time to provide some feedback to the service.

The perinatal period is such a crucial transitioning time for women. We're so glad you received the right form of intervention.

We will liaise with services at West Mid Hospital to make the appointment booking process more seamless and less anxiety provoking.

Our aim is to continue to support women in this period to the best of our ability and ensure consistency across the service as a whole.

As a service, we wish you all the best.

Best Regards

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