"Outstanding service from the "Plastics Dressing Clinic""

About: Leeds General Infirmary / Dermatology

(as the patient),

I have recently had surgery related to the removal of a melanoma, and this was followed by a post-operative infection. My primary point of contact throughout this experience has been the Plastic Dressings Clinic of the LGI in the Clarendon wing. The staff have been, I have to say, outstanding. Seeing me without appointments when I was insecure about my infection/recovery, reassuring me on the phone and in person, coming up with sensible and pragmatic solutions for treatment, and when I was stuck in the waiting room waiting to be admitted, even making me cups of tea. Unfailingly cheerful and helpful this is a model service. Thanks to Peter and Ian, and all those whose names I didn't learn.

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Response from Administrative Support Assistant, NHS Leeds

Thank you for sharing your story on Patient Opinion, I am sorry for the delay in response.

I was pleased to read about the high level of care you recieved from the staff in the Plastic Dressings Clinic.

I shall make sure all your comments are shared with staff in the clinic.

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