Both me and my daughter visited today. Like some others I also get frustrated with waiting on the phone and then dealing with the receptionist. I now pre book our appointments online after learning new appointments are added everyday.
On the rare occasion I have needed to see someone the same day, I have always been booked in with the nurse practitioner.
The doctor was running early for my daughter appointment, when I returned for mine they were running late.
Personally I don't have a problem waiting as I get it that someone before me may of needed more time, and one day I might need more time with the doctor, and wouldn't want them rushing me out of the door.
We both had excellent service. I absolute get other opinions, when you are feeling crap and want to see someone ASAP it gets frustrating being told no there are no appointments. However I am pretty sure the doctors get frustrated at being allocated 5 min per patient, to see, diagnosis and have to update our records. More time would also be the ideal.
"Great service"
About: Thorpewood Medical Group Thorpewood Medical Group Thorpe St Andrew NR7 9QL https://www.thorpewoodmedicalgroup.nhs.uk/
Posted via nhs.uk
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