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"Not very happy with person that spoke to me in..."

About: Medway Maritime Hospital / Rheumatology

I have been coming to clinic for 34 years & never been spoken to & never felt like as if I was being sarcastic questions fired at me very sad about this

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Response from Patient Experience Manager, Medway NHS Foundation Trust 6 years ago
Submitted on 13/11/2017 at 11:14
Published on Care Opinion at 14:02


Thank you for your feedback. We are very sorry that you are dissatisfied with your experience of our Rheumatology Service following a recent visit in clinic and would like to hear more about it.


Please do contact our PALS Team (Patient Advice and Liaison Service) if you would like to share details of your concerns and they will be happy to assist and advise you. Our PALS Team can be contacted on 01634 825004 or medwayft.pals@nhs.net


Kindest regards,

The Patient Experience Team

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