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"Awful Experience 06/11/17 Breast Screening 10am"

What an awful experience I had during a breast screening appointment today at Bolton one on 06/11/17. The staff member doing the screening was just awful. They pushed my shoulder which I told them I had not long since had surgery on. The staff member pushed my legs inwards from behind me with what felt like their knee. When i told them I was in pain they totally ignored me. I would not return here again for a breast screening with this terrible staff member, who definitely needs educating on patient care and manners. If you want to be treated like a piece of meat with no dignity whatsoever, then stay well away from Bolton One.

Disgraceful experience.

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Responses

Response from Bolton One 6 years ago
Bolton One
Submitted on 15/11/2017 at 13:47
Published on nhs.uk at 14:32


We’re very sorry to hear of your concerns and for any distress caused. I’d like to discuss this further with you so we can be sure we raise appropriately with staff – please would you contact me. Tina Summersgill, Breast Screening Programme Manager, Tel. 01204 390629.

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