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"Excellent service from all members of staff"

About: University Hospital Wishaw / Day Surgery

(as the patient),

Just wanted to take this opportunity to thank all the staff in the Day Surgery Department of Wishaw General Hospital, from the receptionist on booking in to every member of staff I met thereafter.

I went in for a small operation and although I've had several in the past, I still find this a very daunting and scary experience.  Every member of staff I met was friendly, courteous, professional and really made me feel "looked after".  

I have to say a special mention to Amy, Christine and the very kind lady in theatre who let me squeeze her hand.

Excellent service from all members of staff involved.  Thank you so much for looking after me.

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Responses

Response from Pauline Warnock, Service Manager - Surgical, University Hospital Wishaw, NHS Lanarkshire 6 years ago
Pauline Warnock
Service Manager - Surgical, University Hospital Wishaw,
NHS Lanarkshire
Submitted on 09/11/2017 at 14:16
Published on Care Opinion at 16:16


Dear Happy happy patient,

Thank you for taking the time to post such a positive message.

I will share your comments with all the staff. I am pleased that you felt well looked after.

I hope you make a good recovery from your operation.

Regards

Pauline

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