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foot care

Story from nhs.uk

"foot care"

About: Sandwell and West Birmingham Hospitals NHS Trust

The footcare at Glebefields is not up to scratch, most of my foot care has been delayed from 3 months to four months because of shortage of staff de to sickness and when I was sized up for insoles in my shoes

I was told they would be ready in 3 weeks, they did not appear and when I phoned again the excuse was sickness and shortage of staff.

This excuse is not good enough and surely sickness needs to be investigated at this establishment.

I am still waiting for my insoles.

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Responses

Response from Sandwell and West Birmingham Hospitals NHS Trust 6 years ago
Sandwell and West Birmingham Hospitals NHS Trust

Submitted on 09/11/2017 at 09:53
Published on nhs.uk at 11:31

I apologise for the length of time you have been waiting to be given your insoles. I have passed on your feedback to Kulwinder Johal, Clinical Directorate Lead for Ambulatory Therapies and Community Medicine, who would like to speak to you directly about the delay. Please would you call her on 07970956172 or email her at Kulwinder.johal@nhs.net and she will look into this matter further for you. Kind regards, Toby Lewis, Chief Executive.

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