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"frustrated at having to wait all afternoon"

About: Royal Hallamshire Hospital / Ear, Nose and Throat

(as the patient),

I was told to arrive at 7am,although I overheard nursing staff questioning why I was told to come in so early as I wasn't to be seen until the afternoon. when the nurse came to see me, she was very polite about the situation.

after the operation, I was left dried blood all under my chin, in my ear and around my neck which made me feel rather uncared for.

whiles I was waiting to leave my mum asked one of the nurses how long I would be waiting for and she explained we had had to wait for my medication to arrive and my 4pm observation. at about 4:30pm, no one had been to see me and we heard a member of staff asking if anyone had done the 4o'clock observation to which no one replied. it wasn't until about 4:50pm that someone came to me for my last observation and to tell me I could leave and my medication had already been sent waiting. it was quite frustrating to have waited all afternoon with no one explaining much

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