"Poor treatment and no response to complaint"
About: Royal Lancaster Infirmary / Palliative medicine Royal Lancaster Infirmary Palliative medicine LA1 4RP Westmorland General Hospital / Langdale Unit Westmorland General Hospital Langdale Unit LA9 7RG Westmorland General Hospital / Older people's healthcare Westmorland General Hospital Older people's healthcare LA9 7RG
Posted by letdownbyNHS (as ),
Following the ppor treatment and death of my dad, I have had cause to complain about Westmorland General.
I have contactact the PALS team and the Chief Exec on a number of occasions and been told that they have answers for me - but these have never materialised.
It is now at least 7 months since I was first told that there was a response to my concerns - I don't want to go into any detail here as I feel it unfair if I do not give the staff opportunity to answer what I have raised (about both Westmorland General and Lancaster Royal)
I am at a loss where to go now for answers. My local MP is currently trying to get an answer for me, but I don't think he's had any response as yet.