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Don't waste your time

Story from nhs.uk

"Don't waste your time"

About: Southmead Hospital / Urology

I have spent nearly a year going there to be told they can't help me.

Centre of Excellence,

What a joke, now having to wait for a referral to Birmingham which they can't be bothered to do.

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Responses

Response from Southmead Hospital 6 years ago
Southmead Hospital

Submitted on 07/11/2017 at 06:42
Published on nhs.uk at 09:30

Dear Anonymous,

Thank you for your feedback, I am sorry to hear that you are dissatisfied with the lack provided by the BUI.

If you would like to contact us with your personal details, and more information about the concerns you have about your care, then we will be happy to look into this for you.

Please contact us at Complaints@nbt.nhs.uk or if you would prefer to call and speak to someone please call 0117 4144567.

Yours sincerely, Sue Needs, Deputy Advice & Complaints Team Manager.

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