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"World Class Care!!!"

About: Stoke Mandeville Hospital / Maternity

The team at Stoke Mandeville are absolutely world class. I would like to make special mention of our midwife. From the moment we came into their care the midwife was warm, professional, knowledgable, an excellent communicator and can’t rate them highly enough. Absolutely world class!

I cannot emphasise enough how much we value and rate this team. I have had private treatment at several other medical centres but the care at Stoke Mandeville surpassed them all.

The facilities were excellent. Very clean and a soothing private space. But what stood out the most was the team. They are the embodiment of what the NHS looks like at its best and the reason I would never want to be without our NHS.

The after care team were also fantastic. My wife was well looked after, even though they were very busy, and every provision for our comfort and welfare was made.

To the team at Stoke Mandeville you are all awesome! Keep doing what you are doing you are a massive asset to so many and are making the world a better place.

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Responses

Response from Julia Phelan, Complaints Manager, Buckinghamshire Healthcare NHS Trust 6 years ago
Julia Phelan
Complaints Manager,
Buckinghamshire Healthcare NHS Trust
Submitted on 08/11/2017 at 13:51
Published on Care Opinion at 16:06


Dear author

I am very pleased to learn that, from your experience of NHS services, you were delighted by the excellent care, professionalism, organisation and friendliness of the staff at the Maternity Unit at Stoke Mandeville Hospital

It is further ecouraging to read that the midwife was professional, caring and an excellent communicator and that the facilities were clean.

Thank you for taking the time to post your lovely words of praise, regarding the service you received when you visited the Maternity Unit at Stoke Mandeville Hospital

It is very pleasing to learn that you feel the care in the unit was exceptional and the staff could not have been kinder or more reassuring to you.

I will ensure your feedback is passed on to the team for recognition of their great work.

Kind regards

Patient Advice & Liaison Service

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