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"Christmas & New Year on the E warrds"

About: Southampton General Hospital

Pains in the chest Christmas Eve late afternoon, ambulance crew of 2 took me to the hospital A&E . Soon in a ward on floor E , briskly put to bed by a couple of nurses .

Things progress smoothly, good group of male patients om the ward , all the of the nurses were fantastic and very patient ,

Tests of all sorts and physio continued until

I had a double bypass and a valve on the 3rd January.

Aftercare was fist class , changed wards a couple of times and all went smoothly .

The nurses and ward staff were always helpful and attentive

The food was nothing to write home about but generally edible , i would have liked to have plain cheese sandwich , but i never did get one.

I was discharged on the 20th January ( i must admit i started to feel like a bed blocker )

A blood test and a visit to my own surgery had been arranged By the hospital

also i was offered a set of

Rehab sessions in the QA hospital area

February i was contacted by the Rehab Nurse

April ,started 11 sessions of rehab run by 4 nurses , these nurses were most caring and easy to speak to . making it enjoyable .

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Responses

Response from Debbie Watson, Head of Patient Support Services, University Hospital Southampton NHS Foundation Trust 6 years ago
Debbie Watson
Head of Patient Support Services,
University Hospital Southampton NHS Foundation Trust
Submitted on 09/11/2017 at 16:25
Published on Care Opinion at 16:41


Thank you for telling us about your journey through an array of services to your eventual rehabilitation.

It is pleasing that you received good care and made great progress supported by attentive nursing staff who made your stay as enjoyable as possible.

However, I am sorry that you did not receive a plain cheese sandwich along the way!

Your feedback has been shared with the matron to share with the wider team.

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