"Nothing was a trouble for the staff at Wester Moffat"

About: Wester Moffat Hospital

(as a relative),

My mother in law was transferred to Wester Moffat from Monklands , while Monklands did their best for her it's a busy general hospital and I think the staff only have so much time to spend on patients.

Despite hearing more negative than positive comments about Wester Moffat our experience was nothing but good. My mother in law was well looked after as soon as she arrived, and as her time got short and we spent more and more time there we were well looked after by the attentive staff . Nothing was a trouble to the staff and we were kept well informed and well supplied with tea and biscuits, and hugs from some of the staff.

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Response from Rosemary Lyness, Executive Clinical Director, NHS Lanarkshire

picture of Rosemary Lyness

Dear sperrman,

Thank you for telling us about your experience, I am pleased it was a positive one.

NHS Lanarkshire joined Patient Opinion in May 2013 and we have been responding to submissions since then.

I would like to acknowledge your submission which was posted before we became a member. I would be happy to hear from you again through Patient Opinion or you can go to the “Contact Us” section of the NHS Lanarkshire website to see the other ways to get in touch www.nhslanarkshire.org.uk

I hope your experiences with NHS Lanarkshire have continued to be positive.

Kind regards

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