"Not a lot, sadly! Not kept sufficiently..."
About: Bristol Eye Hospital Bristol Eye Hospital Bristol BS1 2LX
Posted via nhs.uk
What I liked
Not a lot, sadly! Not kept sufficiently informed. Drops to dilate my pupils not entirely successful and took an inordinate amount of time.
Waiting area cramped, not very comfortable - a corridor with lots of through traffic!
What could be improved
Well, knowing the surgeon's name for a start! He advised me I would be seen again in about a month - why could an appointment not have been made there and then?
I telephoned after three weeks and was advised I had been discharged - why? How? By whom?
Both eyes should have been treated on the same day - but the surgeon ran out of time, saying it was because the pupils did not dilate.
Maybe some newer/more effective drops are needed.
Not at all happy - paid privately for treatment rather than wait 4 months for the other eye to be treated - YAG laser is fast and efficient - why does it take Bristol Eye Hospital so long to organise and carry out such simple treatment?
The privately paid consultant had no problem at all getting my pupils to dilate, and the actual laser treatment took 5 minutes at most, compared to 30 minutes at the hospital.