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"This hospital and staff are wonderful!"

About: Minehead Community Hospital

I had to attend this hospital after falling and badly spraining my ankle. My initial welcome and form filling exercise took a very short while and after just a 5 minute wait I was taken through for an assessment and X-ray.

The 3 members of staff who dealt with my problem were all excellent in terms of knowledge, expertise and communication. I was treated as an individual and asked about my thoughts, as well as having everything explained to me.

It took less than an hour to deal with my assessment and treatment and in that time I was offered a cup of tea or glass of water. I didn’t even have time to read the book I had brought to pass the time.

What a great hospital and staff! We are very lucky to have such a good facility in our area.

A big thank you to all.

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Responses

Response from Minehead Community Hospital 6 years ago
Minehead Community Hospital
Submitted on 02/11/2017 at 15:31
Published on nhs.uk at 16:37


Good afternoon

Thank you so much for sharing your very positive experience of one of our MIU's. It is always a pleasure to receive such great feedback, and be rest assured that the Patient Advice and Liaison Service, PALS, will have great delight in forwarding your lovely comments to managers who we know will then cascade to their team.

I hope that you are well on the way to a full recovery, but if the PALS team can be of any assistance to you in the future, please do contact us, either call us on Tel: 01278 432022 or email us at pals@sompar.nhs.uk

With very best wishes

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