This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Terrible!!!!!!

Story from nhs.uk

"Terrible!!!!!!"

About: Medway Maritime Hospital / Accident and emergency

So my boyfriend had a motorbike accident (not bad) but hurt his leg, he has hemophilia and his whole leg was swollen and bruised badly and needs factor 8 ASAP otherwise it can cause serious problems, he went to the hospital straight away and has been stuck there for 6 hours waiting for the injection factor 8, I know hospitals are busy and try their best but this hospital is a joke, he is now home and his leg is 3x worse because he didn’t get the injection straight away! He was in the minor department but they moved him to major because it’s very serious for him and still had to wait 5 hours! Absolute joke! Worst hospital ever!!!!!!!!!!

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Patient Experience Manager, Medway NHS Foundation Trust 6 years ago
Medway NHS Foundation Trust

Submitted on 01/11/2017 at 14:02
Published on Care Opinion at 15:56

Thank you for your feedback. We are very sorry to learn that your boyfriends experience was not a positive one and that he waited for treatment. Understandably this is a very worrying time for you both.

If you would like to contact our PALS Team (Patient Advice and Liaison Service) they will be happy to listen to yours and your boyfriends poor experience and assist and advise you. The PALS team can be contacted on 01634 825004 or medwayft.pals@nhs.net


We hope your boyfriend is on his way to recovering from his motorcycle accident and please do not hesitate to contact the PALS Team if you require any help.

Kindest regards,

The Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k