"Patience exhausted Patient disappointed"

With a chronic condition that was well managed by a doctor at another practice for many years until 2013 when they moved to another area, I have been at this practice for 2 years and not felt there is any interest in my care. I have been struggling with a nutrition issue which is condition related and due to medication I need, but no-one has done anything to help me get back on track apart from producing self-serving statements that I should not be provided with the solution that had be on track in the past.

I get a strong sense that GP doesn't have the time to deal with chronic neurological condition and finds it a challenge to understand my condtion. Whilst they are knowledgable on many subjects they are either unwilling or unable to care for me properly. This business focuses more on the balance sheet than on well-being. It will treat anything of an acute nature of course, but I sense this is not a place to go if you have long term chronic condition that consistently costs money to manage.

GP very pleasant but very disbelieving in my case. Not prepared to support me properly. Suggests I can always find another practice. Relies too much on what others have said who have in the most serious instances been unqualified to comment or given wholly bad advice to eat fatty and sugary foods. Since when has that ever been good advice is a struggle to get my head around. It is in fact published guidance by British Dietetics Association (a limited company). GPs and others use this to support their clinical decisions not to treat malnourishment conditions but advise according to the BDA despite this guidance being contrary to NHS guidance published in local area Formulary on nutrition problems.

I have found lack of interest or concern when important prescriptions have not turned up on a Friday afternoon. In fact total disinterest. GP was not willing to comment on it. No apology, action or follow up. For the price of the credit of a postage stamp if the practice does not have a postage stamp they will not post one's prescription if that is needed urgently. Can't say any of this is impressive.

However, I can strongly recommend my GP as someone who will listen to you (even if they don't believe a word you are telling them) and they will willingly, without question or mention provide a triple appointment to do so, even if others have to wait longer than expected.

Unfortunately I just have not had any benefit of being at this place. I am struggling so much that at times I just wish to KMS. Finance before health and well-being is a bad state of affairs and there's too much interest in earning from unnecessary appointments and consultant who wants to carry out unnecessary investigations.

Overall, a very unfortunate experience. I have deep reservations whether it is better elsewhere if you suffer chronically with something that costs money to keep on track.