"You don't always get it right the first time"

About: Ashley House / Substance Misuse Service

(as a service user),

I came to Ashley House about 3 years ago, and I took part in their structured day programme, which was successful. I worked wtih the Alcohol Team and became a volunteer and mentor to other service users. I also became a member of the service user group.

With this experience and training, I got a job supporting people back into training and employment. I had been employed for about a year, and then started to struggle.

I lapsed, and then relapsed.

I did try to do things on my own, but realised I was unable to.

It has taken alot of courage to face coming back to Ashley House and starting again. This was made much easier because I had confidence in Ashley House, having been successful before. Coming back was really easy, I was able to turn up and start straight away.

You don't always get it right the first time, but the process works.

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Response from John Deane, Team Manager, Abstinence service

Thank you for your feedback,

We are very pleased that we can be of assistance to you at this time, the hardest and bravest step on any journey is said to be the first step. We are happy that you felt able to return to Ashley House and that you have recieved a prompt and efficent service.

With thanks all the staff at Ashley House

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