"Not so Horrific A and E"

About: Calderdale Royal Hospital / Accident and emergency

(as the patient),

I was very stupid the other night and forgot that sharp knives and frozen burgers don't mix and promptly sliced my finger right open.

I trotted off to A and E as it was a deep cut and prepared myself for a long wait. What a pleasant surprise I had instead.

I had to wait around 20 mins for triage but as soon as I got in there the male nurse assessed the damage and then popped out the door returning with steri-strips. I was patched up in two minutes - tetanus background checked and on my way. It was a very pleasant surprise and something I hope happens more and more in triage with minor injuries (even though I feel extremely stupid for doing it in the first place).

A big thanks to the nurse involved (he had just come on duty at 7pm on Monday night) - I hope that you receive these thanks and carry on doing more of this in the future - it makes life so much less stressful. And if you do get this message I was rubbish at bowling - off balance with a bandaged hand was my excuse!

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Response from Anne Catchpole, Assistant Director of Involvement, NHS Calderdale

Thank you for taking the time to give such positive feedback regarding your care at Calderdale Royal Hospital.

Your comments are greatly appreciated and will be passed on to the hospital who will ensure they are forwarded to the team in A&E.

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Response from NHS Calderdale

Posted on behalf of Calderdale & Huddersfield NHS Foundation Trust

Many thanks for taking the time to give valuable feedback on your experience as a patient using our services and we are pleased to note that you were happy with the care received. Your comments will be forwarded on to the relevant staff involved in your care.

Jill Pell

PALS Manager

Calderdale & Huddersfield NHS Foundation Trust

HRI 01484 342128 CRH 01422 222417

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