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"First time Appointment with a Docotor"

About: Failsworth Group Practice

there are only two Negative thingsi can say

1 : is the difficulty in getting in contact by phone constantly having to ring back can take hours.

2: getting an appointment to see a Doctor. never in the week you ring in always at least a week later or longer.

Positive Side..

Once you get to talk to a receptionist they are always helpful polite and seem very interested in you.

Doctors are wonderful .. I saw a doctor today for a prostrate examination after a PSA blood test.

Yes i had the rectal exam . It was OK i was put at ease before my appointment and talking to my doctor . The doctor was just great very involved and reassuring.

I was confident and very happy having the examination . which while not pleasant was not to bad.

getting a prescription is now easy just go on line and request it then arrange for the free delivery.

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Responses

Response from Failsworth Group Practice 6 years ago
Failsworth Group Practice
Submitted on 19/07/2017 at 17:35
Published on nhs.uk on 31/10/2017 at 16:47


Thank you for your comment posted on 18th July 2017.

We really appreciate that you have taken the time and effort to comment on our current telephone and appointment system at Failsworth Group Practice. Patient feedback is extremely important to us as this helps us to identify areas within the Practice that may need reviewing.

We are pleased that you are satisfied with the care and service that you have recently received and should you ever have any concerns in the future then please do not hesitate to contact me.

Kind Regards

Melanie Cheadle

Administration Manager

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