About: Royal Bolton Hospital Royal Bolton Hospital Bolton BL4 0JR
Posted via NHS Choices
What I liked
What could be improved
Cleanliness. Staff attitude and care of patients.
The midwifes need to look at what their title means, in my experience they did very little to be with a woman during the whole experience of labour to provide support, information and advice.
The overall experience was very poor. My husband was given a dirty scrubs to wear when accomapanying me into the operating theatre, as a result he suffered six flea bites and also found a dirty tissue in the pocket. He was also welcomed into the operating theatre with his outdoor footwear on. After my c-section when I was on the ward I was told to sit up, the midwife was aware this was causing me extreme pain but made me sit up, this was two hours after the operation. I was offered no privacy with midwifes hand expressing milk from my breasts without closing the curtains and were shocked when I asked them to. I found the midwifes to be negative and sarcastic in their comments towards me. This was not isolated to myself and I overheard the midwifes being the same with other patients on the ward. They offered very little support, advice and information but were condescending in their approach. I found them to be very unprofessional. The cleanliness on the ward was appauling. I found bedpans full of blood in the toilets and the shower cubicles had blood on the floors. The paediatrician openly informed me that she was not aware of what my specific condition was that required me to have a c-section and had asked a colleague who didn't know. She explained that she would need to go back to her studybooks to look it up, I asked myself why she hadn't done this before coming to see my baby and I. During our stay in the hospital my babys security band kept coming off her leg, the midwifes would comment they would come back to attach it but never did. I experienced a pain in my back after my operation, three weeks later I have a post op infection which required me to be rushed back to hosptial, I was initially told it was wind after the operation. I continued to complain to the community midwife and health visitor to be told the same. It is no wonder I have had a post op infection after my experience of cleanliness at the hospital.