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"Fantastic care for our daughter"

About: New Cross Hospital / Accident and emergency

Our daughter woke in the night with a nasty bout of croup.

We took her to new cross hospital where she was admitted immediately. She was seen by two fantastic nurses who managed her condition and had her feeling much better within an hour.

I wouldn't consider croup to be a high priority when it comes to a hospital visit but we weren't aware of an alternative out of hours option. our daughter was quite distressed and did need help. The staff put her (and us) at ease.

We'd like to thank the staff at new cross for helping our little girl. They were fantastic.

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Responses

Response from New Cross Hospital 6 years ago
New Cross Hospital
Submitted on 10/11/2017 at 11:50
Published on nhs.uk at 13:32


Thank you very much for taking the time to post your comments relating to your daughter's recent patient experience in our Emergency Department.

I will share your comments with our staff and wish your daughter well with her recovery.

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement

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