"Don't be fooled by apperances, this..."

About: Birch Hill Hospital

What I liked

Don't be fooled by apperances, this section of the hospital (eye, ENT) may be very old and a bit run down but the care that my 12 month old daughter recieved was excelent. The nursing staff and doctors explained everything before they started a proceedure and outlined their findings clearly. At no time were we rushed or made to feel unwelcome, I would have no hesitation in returning to this hospital.

What could be improved

The waiting rooms were bit crowded but the queues went down reasonably quickly; it was a bit to warm for me too.

Anything else?

Only my thanks to the nursing staff who were very helpful and friendly.

Story from NHS Choices

Responses

Response from Birch Hill Hospital

Thank you for your positive comments about the service you received whilst visiting Birch Hill Hospital. It is always a pleasure to receive such compliments; we will ensure that your feedback is passed onto the Department.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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