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"My Husband's recent visit to hospital"

About: Victoria Hospital / Endoscopy

(as a service user),

My husband has many ailments including vascular dementia. He had to visit Day intervention for Endoscopy. He is in his late seventies years old and he get's very distressed if I am not around.

We were met by a student nurse Megan, who took all details, during the morning other nurses, Amy,  Angela, student nurse Leah led by nurse in charge Shona, were VERY attentive. As soon as my husband was taken to surgery, Amy and Shona   came to me with a much needed cup of coffee and some reassuring words of comfort.

When my husband got back from theater he was so enthusiastic about how well he had been treated by Dr Shams, and his team of Jody, Mora and Jessica.

This turned what could have been a very traumatic experience into a much more pleasant time.

PLEASE, give them all a load of thanks, and as much praise as you can on these wonderful people.   

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Responses

Response from Sandra Connelly, Senior Charge Nurse, Day Intervention Unit, NHs Fife 6 years ago
Sandra Connelly
Senior Charge Nurse, Day Intervention Unit,
NHs Fife
Submitted on 27/10/2017 at 15:16
Published on Care Opinion at 15:52


picture of Sandra Connelly

Dear Mingo

Thank you so much for taking the time to post your comments on Care Opinion following you and your husbands recent visit to the Endoscopy Unit at the Victoria Hospital.

Coming into hospital can be a traumatic time for any patient but I understand that with your husband having vascular dementia it could be even more distressing for him.

I am delighted however to hear from you that you found all the staff to be attentive and reassuring, offering support to both of you.

I will certainly pass on your kind comments to all the staff involved who will be delighted to receive them.

Kind regards

Sandra

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Mingo (a service user)

Thank you for replying. I know your time is precious. We are happy the right people will get praise as they so deserve.

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