"Good doctors, bad staff"

I have been coming here for at least 2 years to get my codeine painkillers I have had bad chronic pain all my life and didn't realize I could live without it due to the miracle of drugs.

But unfortunately my prescription never ever arrives on time the staff question me left right and center even though ive collected it and the doctor has signed it for me every time and that's if it doesn't get lost if it does I can expect the staff to give me all sorts of excuses or "its with the doctor" it gets so bad now I actually have panic attacks when I have to order my prescription its horrible it shouldn't be this hard to get my medicine every 2 weeks oh and i used to collect it every month but my dose got halved and I just put up with it because I need it just to give me energy and get rid of my crippling pain even though its not as effective but i'm going to speak to the doctor myself and tell them as I have admittedly not seen the doctor for a while properly but that only because I dont need to as long as I have my painkillers (and get them on time which never ever happens) its just very frustrating I have to jump through all these hoops go between the pharmacy(right next door) and back to the surgery and act as a communication between the two after lots of heated and sarcastic remarks ill get told "it will be done in 5 hours" when I should of had it 5-10 days ago and im in agony probably made much worse by the stress of having to go through this.

Most of the doctors are great though especially if your like me and don't know much about healthcare related stuff or what treatments you can get im just dreading going through the staff who interrogate me like a criminal every time.(but I have to talk directly to the staff because if i do the normal ordering and leave it in the prescription box which is supposed to take 2-5 days I will come back over a week later and they will be talking to me like im lying or something until they find it or make me sign out a new one a wait even longer every time! I just hope that no one has worse pain like me or god forbid worse than me and has to go through this with the staff.

But again I am very grateful to the doctors as without this wonderful drug my life would probably be over as I just had got beyond the point of being able to cope with my pain it took me out of that dark depressed state and helped me get my life in motion again and for that I will always be grateful.