"Does the physio know best?"

About: Walsall Teaching PCT / Community physiotherapy

(as the patient),

I was referred to see the physio from a consultant working on my feet.

The referral was for a specific input from them to aid a treatment the consultant wanted to do. So I was to see the physio for a couple of sessions and then straight back to the Consultant.

On seeing the physio, she decided she knew better than the Consultant and all I needed was exercises. The reason she gave as to why I didn't have the condition the Consultant was treating me for was nonsense and having told her explanation to two GPs they have both agreed with me on this.

So instead of being referred back to the Consultant I have had months of pointless exercises that only aggravated the condition.

I have now gone back to my GP and asked to be sent directly back to the Consultant as the physio has refused!

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Response from Head of PPE, NHS Walsall Community Health

Thank you for taking the time to raise your concerns on the Patient Opinion website. Please accept our sincere apologies for the delay in posting a response. Your feedback is very important to us. If you would like to contact our Customer Services Team on 01922 444152, they can look into your individual case for you.

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