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Unbelievable!!!

Story from nhs.uk

"Unbelievable!!!"

About: Northwick Park Hospital

Being in a side room, for today I have been forgotten from breakfast and lunch.... no one came to even offer me water, they will discharge me later on because they just want to monitor my fever for today... Guess what!!! No one checked my temperature for today! I didn't chase for any of them, I went down and bought food, I have my own thermometer with me because I bought one when I see what is going on in this hospital. What is the point?!?!? I have been to few wards previously but Dickens Ward.....no words.... I m too exhausted to even ask for help.

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Responses

Response from Sue Fenwick Elliott, Head of Patient Experience, London North West University Healthcare NHS Trust 6 years ago
Sue Fenwick Elliott
Head of Patient Experience,
London North West University Healthcare NHS Trust

Submitted on 23/10/2017 at 18:25
Published on Care Opinion at 21:35

Dear A

I am very sorry to hear that you had such a difficult time on Dickens Ward. If you would like us to investigate or to follow up on your behalf, please contact the PALS team on 0208 869 5118 or LNWH-tr.PALS@nhs.net and they will do their best to help.

Meanwhile, I have forwarded your feedback onto the team.

I hope you are recovering well despite this.

Best wishes

Sue

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