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Emergency

Story from nhs.uk

"Emergency"

About: City Hospital / Accident and emergency

I am not happy with emergency to this hospital.

We cost 4 hours, and we back to home with more pain. My husband had bad leg pain and sit in a wheelchairs for 2 hours then we had just 1 tablet. Staff was not polite and they dose not good explain about pain relife and they don't know about assignment. Unfortunately Make bad day for me.

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Responses

Response from City Hospital 6 years ago
City Hospital

Submitted on 15/12/2017 at 11:26
Published on nhs.uk at 12:33

Thank you for taking the time to write about your experience at our Accident and Emergency Department at City Hospital. We aim to see our patients quickly and efficiently and within the four hour target that is set nationally by NHS England. I am sorry if your wait was longer than this – we are working hard to reduce our waiting times. I will ensure your comments are fed back to the ward manager within the department so the issues you have raised are addressed. Kind regards, Elaine Newell, Chief Nurse.

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