This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Disgusted with my treatment at A+E"

About: Bradford Royal Infirmary / Accident and emergency

I went to A+E tonight due to suffering a head injury following an epileptic seizure, said head injury caused me to lose my ability to communicate properly with hospital staff due to being unable to hear or speak properly, I informed staff at reception that someone would have to come and get me from the reception area due to not being unable to hear my name being shouted, I was having to communicate using an iPad because I couldn't speak properly but the one thing I heard when I finally got into a triage cubicle due to it being shouted so loudly anyone in the other cubicles could hear , I heard a senior doctor shout " he can go" and so I was told to leave and discharged despite no investigation into my head injury or subsequent loss of hearing following it which still will need to be sorted out by a GP visit.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Bradford Royal Infirmary 6 years ago
Bradford Royal Infirmary
Submitted on 24/10/2017 at 15:47
Published on nhs.uk on 26/10/2017 at 04:14


Hello, thank you for letting us know about your experience, and I am really sorry that it was not a positive one.

We would like to talk to you about this and investigate it properly, and I assure you this would not have any negative effect on any future treatment.

Could you please contact us as soon as you get this message? You can call me on 01274 383863, and if I am not at my desk leave me a message with your name and number, and I will call you back, or you can try my mobile which will be given on the answering service.

Or you can email me on patient.experience@bthft.nhs.uk

I hope to hear from you soon so we can put this right, your welfare is our top priority.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k