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Only there for the day but....

Story from nhs.uk

"Only there for the day but...."

About: Royal Blackburn Hospital / Trauma and orthopaedics

I was treated at Blackburn following a fall down stairs in Edinburgh. Yes I waited around for a while, but the care and empathy I received was second to none. Everything about my injury (broken collar bone and broken ribs) was explained to me, along with how to manage my medication and recovery. I think people need to bear in mind that this is an organisation that is swimming against the tide - and it is still the best in the world!

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Responses

Response from Royal Blackburn Hospital 6 years ago
Royal Blackburn Hospital

Submitted on 20/10/2017 at 15:46
Published on nhs.uk at 16:34

Thank you for taking the time to tell us about your recent visit to the Orthopaedic Department at Royal Blackburn Teaching Hospital following a fall down stairs whilst in Edinburgh.

It is lovely to receive such positive feedback regarding the service you received during your visit and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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