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"Very impressed patient visitor"

About: Dorset County Hospital / Trauma and orthopaedics

I recently came into Purbeck ward to visit my father for a week and I just wanted to say how very impressed I was with the care that he was given.

The ward was warm,clean and uncluttered and every single staff member that we saw or spoke to was cheerful,friendly and keen to help .

The speedy and efficient sequence of his treatment completely seemed to contradict all the doom and gloom of National Health statistics that we are constantly bombarded with by the media.

I want to say a big thank-you to everyone working on that ward .You are all amazing and doing a brilliant job for which we are very grateful

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Responses

Response from Julia Woodhouse, Patient Experience Facilitator, PALS, Dorset County Hospital NHS Foundation Trust 6 years ago
Julia Woodhouse
Patient Experience Facilitator, PALS,
Dorset County Hospital NHS Foundation Trust
Submitted on 31/10/2017 at 13:23
Published on Care Opinion at 16:42


Dear A****n

Thank you for leaving this wonderful feedback about Purbeck ward - I am so glad to hear that you found your visit to your father to be a pleasant experience.

I will make sure that staff on the ward have sight of your kind words, and I know that they will be very happy indeed to read them!

I hope that your father is now on the mend.

Best wishes,

Becky Protopsaltis

Head of Patient and Public Engagement

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