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"My baby boy bad a temp of 39"

About: Erith & District Hospital

Took my baby in at 19.00 because he has a temp of 39. The nurse called us in to check him over and took the temp again it was 39.7 this time and gave him some capol and told me to wait outside for 30mins and will check again to see if it has come down. In this time waiting the doctor called me and said he has a bug don't need to check his temp again and I could go home. They never checked anything else all because my boy nursery. I was not happy with this and ask if the nurse will check temp before we go home in doing this the temp was still the same so ask to wait again. After another 30mins it started to come down. They took us in tge room and I had to reboot him in and looked in his ears which was fine and his mouth in doing this he has got tonisllis. I am disgusted that the doctor was senting me away and I could have ended up a and e because of this never use this place. All the want is a easy like and treat everyone by saying it's bug go home or it's a virus go home being paid and not even doing their job right. A big thanks to the nurse thou they put the effort in and said that they could not let us go until his temp came down

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Responses

Response from Erith & District Hospital 6 years ago
Erith & District Hospital
Submitted on 20/10/2017 at 14:56
Published on nhs.uk at 15:33


Thank you for taking the time to provide us with your feedback.

I am sorry if you feel the treatment you received for your son was not of an acceptable standard. I am afraid I am unable to comment further on the treatment he received without his details.

If you would like me to investigate further could you kindly write into me with his full details and the date you attended.

Meanwhile I do hope your son is now recovering.

Kind Regards

Sue Hopkins

Senior Operations Manager

Bexley Unscheduled Care

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