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Waiting time for an appointment

Story from nhs.uk

"Waiting time for an appointment"

About: Queen's Hospital (Romford)

After an hour and a half wait for my dr to arrive I was seen by a really lovely dr in rheumatologist after blood test x-ray and an injection I was told I would get to appointment in 6 weeks one for a specialist nurse and one to see the dr again well my appointment has come through the post for 7 months!! Wow that is to long to wait to start my treatment for ra was told the earlier you start the better phoned hospital no joy

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Responses

Response from Queen's Hospital 6 years ago
Queen's Hospital

Submitted on 23/10/2017 at 17:46
Published on nhs.uk at 18:31

Thank you for taking the time to make us aware of your experience, I am so sorry to hear the concerns that you have raised. If you need help in trying to secure an earlier appointment then our Patient Advice and Liaison Service may be able to help you, they can be contacted on 01708 434 454 or by email pals@bhrhospitals.nhs.uk.

Kind Regards

Caroline Moore

Divisional Director Specialist Medicine

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