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Contacting the sleep clinic

Story from nhs.uk

"Contacting the sleep clinic"

About: Leicester General Hospital

Can somebody tell me what he point is in the Sleep Clinic having a telephone line? Everytime I call and it does not matter what time of the day, I am informed they are experiencing high levels of calls. I leave messages and i do not get a reply. The service offered is not good at all.

I am supposed to have my yearly appointment this December, but I will say now it will not happen as I cant get through to book it.

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Responses

Response from Leicester General Hospital 6 years ago
Leicester General Hospital

Submitted on 23/10/2017 at 15:38
Published on nhs.uk at 16:32

Dear Smith,

We are sorry to hear about the problems you have faced contacting the sleep team. Please contact the booking centre who we use to support our busy department for annual appointments. Phone: 0300 303 1563. Email: bookingcentre@uhl-tr.nhs.uk. Thank you for your feedback, we will take this on board so as to improve our service.

Kind regards,

Linda Chesterton

Service Manager, Sleep Service

Leicester's Hospitals

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